Part-Time Assistant Shop Manager — Lead Sales & Community Impact

Havens Hospices; Basildon; On-site; GBP 18,000 - 21,000; Part time

Job summary

Havens Hospices Basildon shop is seeking an Assistant Shop Manager to join our busy, popular store. This part-time role runs a flexible pattern: 3 days in 7, including a Saturday or Sunday, supporting the Shop Manager to drive sales, grow the team and maintain exceptional customer service within the local community.

We care for children, young people and adults with complex or incurable conditions, delivering care at home and in our hospice services, Fair Havens and Little Havens.

Qualifications

• To effectively manage the day to day running of the shop staff and volunteers, providing effective leadership and encourage the team to maximise potential.
• To manage stock, maximise profit and minimise costs, and achieve sales targets, initiating marketing campaigns and sales promotions.
• Take full responsibility for managing the shop in the Shop Manager's absence.
• To maintain an awareness of developments in local shops, especially in the Charity /low-cost sector, updating the Shop Manager as required.
• To maintain and develop good channels of communication with colleagues in other Havens Hospices Shops, local communities, and organisations.
• To provide cover for other Assistant Shop Managers from time to time in other stores, as required by your Area Manager.
• To assist in developing the shop's ecommerce business
• To actively promote Gift Aid, sign up donors and support performance targets.
• To make day-to-day decisions to ensure the successful and safe trading operation of the shop.

Job description

Havens Hospices Basildon shop is seeking an Assistant Shop Manager to join our busy, popular store. This part-time role runs a flexible pattern: 3 days in 7, including a Saturday or Sunday, supporting the Shop Manager to drive sales, grow the team and maintain exceptional customer service within the local community.

We care for children, young people and adults with complex or incurable conditions, delivering care at home and in our hospice services, Fair Havens and Little Havens.