Part-Time Shop Lead — Sales Growth & Ecommerce Impact

Havens Hospices; Basildon; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Flexible working pattern

Competitive salary package

Job summary

Havens Hospices is seeking an Assistant Shop Manager for our busy Basildon store. You will lead shop staff and volunteers, manage stock and promotions, and support the Shop Manager in their absence.

This part-time role includes flexible days across a 7-day pattern and opportunities to grow the shop’s ecommerce and Gift Aid initiatives. We emphasise delivering excellent customer service to the local community and contributing to Havens Hospices’ care services while maintaining a positive team

Qualifications

• Experience managing a retail team and volunteers.
• Ability to drive sales and cost control in a busy shop.
• Strong communication with colleagues and local community.

Responsibilities

• Lead day-to-day shop operations and staff/volunteer management.
• Oversee stock, merchandising, promotions, and achieving sales targets.
• Provide cover for Shop Manager in their absence and support area store network.
• Develop the shop's ecommerce activities and Gift Aid promotions.
• Communicate effectively with local community and Havens Hospices teams.

Skills

Leadership

Customer service

Team motivation

Job description

Havens Hospices is seeking an Assistant Shop Manager for our busy Basildon store. You will lead shop staff and volunteers, manage stock and promotions, and support the Shop Manager in their absence.

This part-time role includes flexible days across a 7-day pattern and opportunities to grow the shop’s ecommerce and Gift Aid initiatives. We emphasise delivering excellent customer service to the local community and contributing to Havens Hospices’ care services while maintaining a positive team