Weekend Assistant Shop Manager: Drive Sales & Impact

Isabel Hospice; Ware; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

27 days holiday (pro rata)

Pension scheme

Life assurance scheme

Employee Assistance Programme

Cycle to work scheme

Health Service Discounts

Refer a friend bonus

Job summary

Isabel Hospice is seeking a creative, driven Assistant Shop Manager for our Ware charity shop, working Saturdays and Sundays (14 hours per week). You will work with the Shop Manager and volunteers to run a vibrant store that supports our local community and patient care with a focus on sustainable fashion and excellent customer service.

You will lead by example, help with displays, volunteer training, and events, and contribute to the shop’s successful performance while upholding our inclusive

Qualifications

• Experience in a customer focused environment.
• Interest in or experience with sustainable fashion.
• Excellent communication skills, both verbal and written.
• Shows understanding, respect and consideration for others at all times.
• Strong organisational skills with a proactive approach to work.

Responsibilities

• Support the Shop Manager to maximise store income and profits by delivering exceptional retail standards.
• Maintain and promote the highest standard of customer care.
• Create eye-catching displays and maintain cleanliness throughout the shop.
• Support the Shop Manager to engage and train volunteers to assist in the running of the shop.
• Meet gift aid conversion rates from people donating goods.
• Support events held both in the shop and the local community.

Skills

Customer service

Sustainable fashion

Communication (verbal & written)

Team player

Organisational skills

Proactive attitude

Tools

MS Office

Job description

Isabel Hospice is seeking a creative, driven Assistant Shop Manager for our Ware charity shop, working Saturdays and Sundays (14 hours per week). You will work with the Shop Manager and volunteers to run a vibrant store that supports our local community and patient care with a focus on sustainable fashion and excellent customer service.

You will lead by example, help with displays, volunteer training, and events, and contribute to the shop’s successful performance while upholding our inclusive