Part-Time Assistant Manager — Lead, Train & Delight Customers

Pet Family Limited; Crawley; Hybride; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

35% staff discount on accessories

25% staff discount on food

20% in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support

Shirts and Jumpers provided

Résumé du poste

Pets Corner in Crawley is seeking an Assistant Manager for the Crawley area, covering Squires and Pound Hill. The role is permanent, part-time at 27 hours per week with a pay rate of £12.87 per hour.

You will lead by example, deliver outstanding customer service, drive sales and manage store presentation, stock takes, and opening/closing duties while training and developing your team through our curriculum.

Qualifications

• Ability to lead and motivate a team.
• Genuine interest in Pets Corner vision and values.
• Strong relationship-building with customers and their pets.
• Willingness to train and develop in-house knowledge.

Responsabilités

• Deliver exceptional customer service.
• Go the extra mile for every customer.
• Recommend products or services to meet customer needs.
• Maximise sales and performance by identifying improvements.
• Lead by example and train/develop the team using the Pets Corner curriculum.
• Maintain high store and product presentation standards.
• Keep pricing, promotions and merchandising up to date.
• Handle keyholding, opening and closing of the store.
• Maintain accurate inventory via deliveries, stock takes and stock loss investigations.

Connaissances

Team leadership

Customer service

Training & development

Motivation

Description du poste

Pets Corner in Crawley is seeking an Assistant Manager for the Crawley area, covering Squires and Pound Hill. The role is permanent, part-time at 27 hours per week with a pay rate of £12.87 per hour.

You will lead by example, deliver outstanding customer service, drive sales and manage store presentation, stock takes, and opening/closing duties while training and developing your team through our curriculum.