Part-Time Assistant Manager — Customer Focus & Team Leader

Pet Family Limited; East Grinstead; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% discount in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support

Job summary

Pets Corner in East Grinstead is recruiting an Assistant Manager for a part-time, permanent role at 27 hours across 5 days. The role involves leading a small team, delivering excellent customer service, and driving store performance.

The position offers staff discounts and ongoing training as part of a family‑run business with strong values. The successful candidate will be passionate about pets, able to work collaboratively, and eager to progress within a growing national retailer.

Qualifications

• Team leadership and motivation
• Customer service focus
• Willingness to learn and develop

Responsibilities

• Delivering exceptional customer service
• Going the extra mile for every customer
• Recommending the right products to meet customer needs
• Maximising sales and performance by identifying improvements
• Leading by example and training the team using Pets Corner Curriculum
• Maintaining high standards of store and product presentation

Job description

Pets Corner in East Grinstead is recruiting an Assistant Manager for a part-time, permanent role at 27 hours across 5 days. The role involves leading a small team, delivering excellent customer service, and driving store performance.

The position offers staff discounts and ongoing training as part of a family‑run business with strong values. The successful candidate will be passionate about pets, able to work collaboratively, and eager to progress within a growing national retailer.