Assistant Manager – Pets & Team Leader (Training + Bonus)

Pets Corner Uk; Crawley Down; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Training & development

Bonus scheme

Wellbeing support

Job summary

Pets Corner UK is seeking an Assistant Manager to deliver outstanding customer service, lead a small team, and uphold the brand's standards across the store in Crawley Down.

You will motivate staff, train using the Pets Corner Curriculum, manage stock and merchandising, and drive sales while maintaining high presentation and pricing accuracy.

This role involves heavy lifting and a hands-on approach, with opportunities for development and a rewarding bonus scheme.

Qualifications

• Leadership of a small team to deliver service excellence.
• Strong communication and interpersonal skills.
• Passion for customer service and pet care.
• Ability to build relationships with customers and their pets.
• Willingness to learn and develop professionally.
• Proactive and takes initiative in a busy retail environment.

Responsibilities

• Deliver exceptional customer service and resolve issues.
• Lead by example and train team using Pets Corner Curriculum.
• Maximise sales and identify improvements.
• Maintain store standards, merchandising and pricing.
• Open/close duties and stock control including stocktakes.

Skills

Team leadership

Communication

Customer service

Relationship building

Willingness to learn

Initiative

Job description

Pets Corner UK is seeking an Assistant Manager to deliver outstanding customer service, lead a small team, and uphold the brand's standards across the store in Crawley Down.

You will motivate staff, train using the Pets Corner Curriculum, manage stock and merchandising, and drive sales while maintaining high presentation and pricing accuracy.

This role involves heavy lifting and a hands-on approach, with opportunities for development and a rewarding bonus scheme.