Part-Time Afternoon Tea Host – Luxury Spa Hotel

The Alexander Hotel Collection; East Grinstead; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

4 weeks holiday

Bank holidays

Free parking

Uniform

Discounted hotel stays

Job summary

Alexander House Hotel & Utopia Spa is seeking a part-time Afternoon Tea Assistant to join our elegant lounges and terraces in East Grinstead. You will provide attentive service for residents, spa guests and visitors during the 12pm–5pm tea service, with setup and close-down each day.

The role requires 5 days per week, 30 hours total, with weekend shifts; we offer 4 weeks holiday rising to 5, free parking and uniform, plus staff discounts on hotel stays and spa services.

Qualifications

• Smart appearance required.
• Excellent communication skills with a passion for guest service.
• Experience within a quality food service hotel/restaurant required.

Responsibilities

• Preparing the lounges for service
• Meeting and greeting guests
• Taking guest orders
• Serving food and beverage including alcoholic beverages
• Completing satisfaction checks
• Resolving any service issues
• Presenting bills to guests and taking payment
• Resetting the lounges at the end of the shift ready for the next service
• Ensuring work area is clean and tidy before departing

Skills

Smart appearance

Excellent communication

Guest service

Job description

Alexander House Hotel & Utopia Spa is seeking a part-time Afternoon Tea Assistant to join our elegant lounges and terraces in East Grinstead. You will provide attentive service for residents, spa guests and visitors during the 12pm–5pm tea service, with setup and close-down each day.

The role requires 5 days per week, 30 hours total, with weekend shifts; we offer 4 weeks holiday rising to 5, free parking and uniform, plus staff discounts on hotel stays and spa services.