Afternoon Tea Host (Part-Time) – Guest Experience & Service

Alexander House Hotel & Utopia Spa; East Grinstead; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Free car parking

Employee uniform

Job summary

Alexander House Hotel & Utopia Spa is seeking a part-time Afternoon Tea Assistant to work in our Tea lounges and terraces. You will serve residents, spa guests and local visitors during the 12pm–5pm service window, with setup and clean-down on either side, seven days a week.

In this role you will greet guests, take orders, serve food and beverages (including alcohol), check satisfaction and handle payments.

Qualifications

• Experience in quality hotel/restaurant service.
• Smart appearance and excellent communication.
• Passion for guest service.

Responsibilities

• Prepare lounges for service
• Greet guests and take orders
• Serve food and beverages incl. alcoholic drinks
• Complete satisfaction checks and resolve issues
• Present bills and take payment

Skills

Guest service

Communication skills

Professional appearance

Job description

Alexander House Hotel & Utopia Spa is seeking a part-time Afternoon Tea Assistant to work in our Tea lounges and terraces. You will serve residents, spa guests and local visitors during the 12pm–5pm service window, with setup and clean-down on either side, seven days a week.

In this role you will greet guests, take orders, serve food and beverages (including alcohol), check satisfaction and handle payments.