Part-Time Administrative Assistant — Client-Focused Support

Change Grow Live; Accrington; On-site; Confidential; Part time

Benefits offered by this job

25 days holiday

Flexible working (Pro rata)

Wellness hour + Wellness hub

Pension scheme

Discounts & benefits

Job summary

Change Grow Live is recruiting an Administrator to support a busy customer service and admin team in Lancashire. The role involves handling calls, data entry, and general office duties to help deliver treatment and support services.

You will be the first point of contact for service users, ensuring a professional and caring approach. The post requires strong IT and interpersonal skills, with some evening/weekend flexibility and a pro rata salary of £26,296.03 per year for part-time hours.

Qualifications

• Knowledge of general office procedures
• IT literacy including MS Word, Excel and other MS apps
• Good interpersonal skills and flexibility as part of a team
• Confidentiality when required
• Clear verbal and written communication and numeric skills
• Excellent organisational and time management
• Openness to personal development and supervision
• Minute taking experience would be an advantage

Responsibilities

• Be the first point of contact within the service
• Provide organisational, administrative and clerical support to the team
• Process correspondence and data entry
• Take minutes at meetings as required
• Collate, monitor and report data and statistics
• Support relationships with suppliers and internal teams
• Maintain admin records and communications across sites
• Work flexibly across sites and hours, including some evenings/weekends

Job description

Change Grow Live is recruiting an Administrator to support a busy customer service and admin team in Lancashire. The role involves handling calls, data entry, and general office duties to help deliver treatment and support services.

You will be the first point of contact for service users, ensuring a professional and caring approach. The post requires strong IT and interpersonal skills, with some evening/weekend flexibility and a pro rata salary of £26,296.03 per year for part-time hours.