Part-Time Administrative Assistant — Bereavement Services

Borough Council of King's Lynn & West Norfolk; Leziate; On-site; GBP 18,000 - 24,000; Part time

Job summary

Mintlyn Crematorium, part of the Borough Council of King's Lynn & West Norfolk, is seeking a Part-time Administrative Assistant to provide calm, compassionate, and highly organised support to bereaved families, funeral directors and visitors at a sensitive time.

You will book cremations, check and process statutory paperwork, update records, prepare routine correspondence, manage post, scan and file documents, take payments and respond to enquiries by phone, email and in person.

Qualifications

• Strong administrative skills with warmth and tact.
• Experience handling enquiries by phone, email and in person is beneficial.
• Ability to work accurately to deadlines in a busy environment.

Responsibilities

• Book cremations and process scheduling.
• Check and process statutory paperwork.
• Update records and prepare routine correspondence.
• Manage post, scan and file documents, and take payments.
• Respond to enquiries by phone, email and in person.
• Support memorial enquiries and sales and help families with options.

Skills

Administrative skills

Customer service

Microsoft Office

Data entry

Record keeping

Clear communication

Tools

Microsoft Office Suite

Job description

Mintlyn Crematorium, part of the Borough Council of King's Lynn & West Norfolk, is seeking a Part-time Administrative Assistant to provide calm, compassionate, and highly organised support to bereaved families, funeral directors and visitors at a sensitive time.

You will book cremations, check and process statutory paperwork, update records, prepare routine correspondence, manage post, scan and file documents, take payments and respond to enquiries by phone, email and in person.