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Borough Council of Kings Lynn and West Norfolk; Bawsey; On-site; GBP 25,000 - 29,000; Part time

Job summary

Borough Council of Kings Lynn and West Norfolk is seeking a Part Time Administrative Assistant based at Mintlyn Crematorium, King’s Lynn. The role entails booking cremations, handling statutory paperwork, updating records, and providing sensitive, efficient support to bereaved families and visitors.

Hours are 18.5 per week (Mon 13:30–17:00, Tue–Fri 13:15–17:00) with on-site work. Starting salary is £25,221–£29,082 pro-rata per annum, with a permanent, part-time contract and a demanding yet

Qualifications

Responsibilities

• Book cremations and check/process statutory paperwork.
• Update records and prepare routine correspondence.
• Manage post, scan and file documents, take payments.
• Respond to enquiries by phone, email and in person.
• Support memorial enquiries and sales, helping families understand options.

Job description

Part Time Administrative Assistant

Company: Borough Council of Kings Lynn and West Norfolk

Posting date: 15 Sept 2026

Closing date: 29 September 2026

Job type: Permanent

Hours: Part-time

Working pattern: On-site

Location: PE32 1HB

Based at Mintlyn Crematorium, King’s Lynn

Starting salary between £25221 and £29082 (pro-rata) per annum

18.5hrs per week - Monday 13.30 – 17.00 and Tuesday to Friday 13.15 – 17.00

If you can provide calm, compassionate and highly organised support for a service where professionalism, accuracy and care really matter, we may have the perfect role for you … We are looking for a Part Time Administrative Assistant to join our dedicated team at Mintlyn Crematorium, helping to ensure bereaved families, funeral directors and visitors receive a sensitive, efficient and supportive service at an important time.

In this varied and trusted role, you will book cremations, check and process statutory paperwork, update records, prepare routine correspondence, manage post, scan and file documents, take payments and respond to enquiries by phone, email and in person. You will also support memorial enquiries and sales, helping families understand the options available and ensuring records and documentation are accurate and up to date.

We are looking for someone who combines strong administrative skills with warmth, tact and resilience. You will be confident using Microsoft Office and database systems, able to work accurately to deadlines, and comfortable dealing with a busy and varied workload. You will understand the need to communicate clearly and sensitively with bereaved families and visitors, knowing when to provide information and when to refer more complex matters to senior colleagues.

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