Part Time Administrative Assistant

West-Norfolk; King's Lynn and West Norfolk; On-site; GBP 25,000 - 29,000; Part time

Job summary

West-Norfolk seeks a Part Time Administrative Assistant at Mintlyn Crematorium, King’s Lynn. 18.5 hours per week (Mon 13:30–17:00, Tue–Fri 13:15–17:00). Starting salary between £25,221 and £29,082 (pro-rata) per annum.

You will join a compassionate team delivering a sensitive service to bereaved families, funeral directors and visitors. Your duties include booking cremations, processing paperwork, updating records, preparing correspondence, handling post, scanning and filing documents, taking

Qualifications

• Strong administrative skills with warmth, tact and resilience.
• Confident using Microsoft Office and database systems.
• Able to work accurately to deadlines and manage a busy workload.
• Able to communicate clearly and sensitively with bereaved families and visitors.

Responsibilities

• Book cremations and check/process statutory paperwork.
• Update records and prepare routine correspondence.
• Manage post, scan and file documents, take payments.
• Respond to enquiries by phone, email and in person.
• Support memorial enquiries and sales, helping families understand options.

Skills

Administrative skills

Microsoft Office

Database systems

Communication skills

Compassionate approach

Job description

Part Time Administrative Assistant

Starting salary between £25221 and £29082 (pro-rata) per annum

18.5hrs per week - Monday 13.30 – 17.00 and Tuesday to Friday 13.15 – 17.00

Based at Mintlyn Crematorium, King’s Lynn

If you can provide calm, compassionate and highly organised support for a service where professionalism, accuracy and care really matter, we may have the perfect role for you… We are looking for a Part Time Administrative Assistant to join our dedicated team at Mintlyn Crematorium, helping to ensure bereaved families, funeral directors and visitors receive a sensitive, efficient and supportive service at an important time.

In this varied and trusted role, you will book cremations, check and process statutory paperwork, update records, prepare routine correspondence, manage post, scan and file documents, take payments and respond to enquiries by phone, email and in person. You will also support memorial enquiries and sales, helping families understand the options available and ensuring records and documentation are accurate and up to date.

We are looking for someone who combines strong administrative skills with warmth, tact and resilience. You will be confident using Microsoft Office and database systems, able to work accurately to deadlines, and comfortable dealing with a busy and varied workload. You will understand the need to communicate clearly and sensitively with bereaved families and visitors, knowing when to provide information and when to refer more complex matters to senior colleagues.

Closing Date: 29 September 2026