Part-Time Academic Success Coach – Norfolk Campus

Commonwealth Of Virginia; Norwich; On-site; GBP 23,000 - 31,000; Part time

Job summary

Tidewater Community College is seeking two Academic Success Coaches for the Norfolk Campus. The role focuses on personalized academic planning, student persistence, and engagement, with emphasis on low-income and underserved learners.

This grant-funded position supports at-risk students through coaching and campus resources. The Academic Success Coach will conduct coaching sessions, monitor progress, and collaborate with tutoring, advising, and faculty to promote retention and graduation

Qualifications

• Experience with at-risk or underserved college students.
• Strong understanding of academic advising and retention.
• Proficiency with CRM tools such as EAB Navigate.
• Excellent communication and organization.
• Ability to collaborate across departments.
• Experience in workshop facilitation and small group mentoring.

Responsibilities

• Conduct one-on-one coaching sessions with students to develop individualized Academic Success Plans (ASPs).
• Lead 5-week and 10-week progress check-ins to monitor academic performance and accountability.
• Lead workshops and mini-sessions on syllabus navigation, time management, study skills, and academic goal setting.
• Provide SAP (Satisfactory Academic Progress) awareness sessions and assist students with SAP appeals, offering writing guidance and submission support.
• Collaborate closely with tutoring, advising, and faculty to deliver a wraparound support model for at-risk students.
• Track student progress in Navigate or CRM, elevate flags when necessary, and ensure timely interventions.
• Support students with referrals to holistic services (tutoring, counseling, financial aid) and follow-up to ensure completion of next steps.
• Facilitate regular Affimcation & Motivation Circles (virtual or in-person) to promote a sense of belonging and peer support.
• Provide insights to staff and leadership about common student challenges and recommend strategies for continuous improvement.
• Participate in retention team meetings, success campaigns, and onboarding initiatives (e.g., Navigate training, FAFSA workshops).

Skills

At-risk students

Student advising

CRM Navigate

Communication skills

Collaboration

Workshop facilitation

Tools

EAB Navigate

Job description

Tidewater Community College is seeking two Academic Success Coaches for the Norfolk Campus. The role focuses on personalized academic planning, student persistence, and engagement, with emphasis on low-income and underserved learners.

This grant-funded position supports at-risk students through coaching and campus resources. The Academic Success Coach will conduct coaching sessions, monitor progress, and collaborate with tutoring, advising, and faculty to promote retention and graduation