Parking Services Officer x 2

Cyngor Sir Ceredigion County Council; Aberystwyth; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Work-life balance

Lifestyle savings scheme

Local Government pension

Cycle to work scheme

Learning & development

Job summary

The Parking Services Officer role at Cyngor Sir Ceredigion County Council is based at Glan yr Afon Depot, Aberystwyth. The job involves patrolling parking locations across Ceredigion, supporting car parks, and promoting road safety while providing friendly, helpful service to residents and visitors.

You’ll work outdoors, on a 37-hour week with a rota that includes weekends and bank holidays. Welsh language ability or willingness to develop it is welcomed, and training will be provided.

Qualifications

• Experience engaging with the public in a customer-focused environment.
• Good communication and interpersonal skills.
• Comfortable using handheld devices and technology.

Responsibilities

• Patrol on-street and off-street parking locations across Ceredigion.
• Support operation of council car parks and parking equipment.
• Identify and report issues affecting parking facilities and traffic management.
• Provide advice and assistance to residents, businesses and visitors.
• Monitor parking compliance and issue penalties when appropriate.

Skills

Excellent communication

Customer-focused

Full UK manual driving licence

Welsh language willingness

Job description

Parking Services Officer x 2Closing date: 11/11/2026Reference: REQ10695737 hours / Permanent27,274 - 28,608 *Glanyrafon Depot, Aberystwyth*All salary values are pro-rata.About the roleAn outdoor role supporting parking management, road safety and local communities across CeredigionAre you looking for a varied role where you can engage with the public and make a real difference to local communities?Ceredigion County Council is seeking a motivated and professional individual to join our Parking Services Team as a Parking Services Officer. This is an exciting opportunity to play a key role in supporting road safety, improving access to town centres and tourist destinations, and helping to keep traffic moving efficiently across the county.The role is varied, and you will work across a range of locations throughout Ceredigion, helping to ensure parking regulations are followed fairly and consistently while providing a visible and positive presence within our communities.About the roleAs a Parking Services Officer, you will:Patrol on-street and off-street parking locations across Ceredigion.Help maintain safe, accessible and well-managed roads, streets and car parks.Support the operation of Council car parks and parking equipment.Identify and report issues affecting parking facilities and traffic management.Provide advice, guidance and assistance to residents, businesses and visitors.Monitor parking compliance and issue Penalty Charge Notices.Act as a professional ambassador for Ceredigion County Council.This is a role for someone who enjoys working outdoors, is confident dealing with people from all walks of life, and can remain calm, fair and professional when handling challenging situations.What we’re looking forWe would like to hear from you if you:Have excellent communication and interpersonal skills.Are self-motivated, dependable and able to manage your workload effectively while working as part of a supportive team.Are observant, organised and pay attention to detail.Have experience working with the public in a customer-focused environment.Can use professional judgement, make balanced decisions and apply rules fairly and consistently.Are comfortable using technology and handheld devices.Hold a full UK manual driving licence.Enjoy working outdoors in all weather conditions.Can speak Welsh or are willing and able to work towards the Welsh language standards required for the post, as detailed in the Person Specification.Previous parking enforcement experience is welcome but not essential. We are committed to developing employees and will provide training and support to help you succeed in the role.Training and developmentWe will provide:A comprehensive induction and on-the-job training.Support to achieve the City & Guilds Level 2 Award for Parking Enforcement Officers, if not already held.Ongoing professional training. Working patternThis is a permanent, full-time position working 37 hours per week. The role is working 5 days out of 7, including weekends and bank holidays on a rota basis. Typical shifts are scheduled between 7:30am and 7:00pm.Weekend workingAs this role includes weekend working on a rota basis, the successful candidate will be entitled to the following pay for working on Saturdays and Sundays:– Saturday – time and a quarter;– Sunday – time and a half.Working bank holidaysAs this role also includes working bank holidays on a rota basis, the successful candidate may receive a choice of double time or single time and a day off in lieu for working on a bank holiday.Why join us?Working for Ceredigion County Council offers the opportunity to:Make a positive contribution to local communities.Enjoy a varied, active role working both independently and as part of an experienced and supportive team.Develop valuable skills and undertake professional training.Benefit from Local Government employment terms and conditions, including a competitive annual leave allowance, access to the Local Government Pension Scheme, and a range of additional employee benefits. More information about our wide-ranging employee benefits can be found on here.Additional informationJob Description and Person SpecificationTeam Ceredigion Information PackThis post is subject to a Standard DBS check.For an informal discussion about the position, please contact Gareth Davies, Parking Services Works Leader, on 01545 570881 or via [e-mail] us and help keep Ceredigion safe, accessible and moving.Note: We reserve the right to extend the application closing date.What we offerWork-life balanceLifestyle savings schemeGenerous employer pension schemeCycle to work schemeLearning and developmentWhere you'll workHighways and EnvironmentalWe deliver efficient, sustainable and bilingual services to the people of Ceredigion, promoting well-being in our communities, pride in a healthy well-kept environment, and confidence in our local economy. Our key responsibilities include:Transport Services: Corporate transport; Fleet management; Parking Services; Harbours.Highways Maintenance: Cyclic and Routine Maintenance; Emergency response; Highways inspection; Winter service.Highways Development: Planning liaison; Road safety; Regional transport; Street lighting; Streetworks; Traffic management; CWIC/NMWTRA; Design supervision; Flood and coastal risk management; Highways improvement.Local Environment Services: Waste Collections; Household waste sites; Grounds maintenance; Street cleaning.Glan yr Afon DepotGlan yr Afon is our northern depot, located on Glan yr Afon Industrial Estate on the outskirts of Aberystwyth. Glan yr Afon is home to over 100 staff ranging from clerical and administrative staff to members of our transport maintenance teams....AberystwythAberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland.