Housing Officer – Housing Options

Cyngor Sir Ceredigion County Council; Aberystwyth; Hybrid; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Cycle to work

Learning and development

Generous pension

Job summary

Cyngor Sir Ceredigion County Council is seeking a Housing Officer – Housing Options in Aberystwyth to work within the Housing Service on a permanent, full-time basis. You will handle complex homelessness cases, assess housing needs, and coordinate interim accommodation in line with Welsh law.

The role requires at least 3 years’ relevant experience, knowledge of homelessness/housing options, and a Welsh language skill level. Hybrid working and a strong pension are among the benefits offered.

Qualifications

• Experience with homelessness/housing options required.
• Knowledge of Housing Act 2014 and related policy.
• Ability to build effective relationships and respond calmly under pressure.

Responsibilities

• Work with service users to provide focused support, advice and assistance to prevent homelessness.
• Determine eligibility in accordance with the Housing Act 2014.
• Assess and determine service users’ housing and support needs.
• Identify and arrange suitable interim accommodation with Housing Officer – Temporary Accommodation.

Skills

Homelessness knowledge

Housing options

Policy knowledge

Job description

Housing Officer – Housing OptionsClosing date: 03/11/2026Reference: REQ10694137 hours / Permanent32,578 - 34,811 *Aberystwyth*All salary values are pro-rata.About the roleWe are looking to recruit a Housing Officer – Housing Options to join our Housing Service on a permanent, full-time basis.To deal with a diverse range of complex situations and problems in line with the statutory requirements under Part 2 of the Housing (Wales) Act 2014.Take appropriate action to prevent or relieve homelessness and develop practical solutions by providing timely interventions, comprehensive housing advice, information and advocacy.As and when homelessness cannot be prevented, investigate and determine homelessness applications in accordance with the legislation taking account relevant case law.On a day to day basis you will:work with service users to provide focused support, advice and assistance to prevent homelessness on a range of issuesdetermine eligibility in accordance with the Housing Act 2014assess and determine service users’ housing and support needsidentify and arrange suitable interim accommodation in conjunction with the Housing Officer – Temporary AccommodationWe are looking to recruit an individual:with minimum 3 years’ experience of working in a similar environment / client group along with experience and a working knowledge of homelessness / housing optionsable to build effective working relationships within and outside of the serviceability to react in an emergency in a calm manner and deal with daily conflicting work prioritiesgood working knowledge of housing legislation, case work and policy relating to the public and private sectorIn addition to the above, we require an individual with a degree of fluency in the Welsh language. A successful applicant without the required Welsh language skill will be fully supported to reach the desired standard within two years of appointment.Our offer to youWe are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.In exchange for your skills and commitment we will offer you a range of employee benefits including flexible working, competitive annual leave allowance, enhanced family benefits, lifestyle savings and employee health and wellbeing packages.More information about our wide-ranging employee benefits can be found here.We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location. Due to the nature of the role, it will be necessary for you to travel within Ceredigion on a regular basis.Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs.Job Description and Person SpecificationTeam Ceredigion Information PackFor further information please contact: Kat Sokolowska-John on 01970 633 396 or [e-mail]: We reserve the right to extend the application closing date.What we offerWork-life balanceLifestyle savings schemeGenerous employer pension schemeCycle to work schemeLearning and developmentWhere you'll workPorth Cymorth Cynnar – Community Wellbeing and LearningWe provide early help, prevention and intervention services to a range of groups and individuals across the County. Our aim is to identify need and offer support before issues and concerns become too great and more formal intervention is needed. Our key functions include:Lifelong Learning and SkillsLeisure & WellbeingEarly Intervention ServicesSupport and Prevention ServicesCeredigion Pupil Referral UnitAberystwythAberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland.