Parking Services Manager

East Suffolk Council; Lowestoft; Hybrid; GBP 54,000 - 59,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a Parking Services Manager to manage the Parking team and ensure effective delivery of parking services. Ideal candidates will have experience in local authority operations, knowledge of parking legislation, and strong management skills. This role offers notable benefits including generous leave entitlement and opportunities for training. The position requires 37 hours of work per week and is a permanent employment opportunity. The closing date for applications is 14 January 2026.

Benefits

Generous leave entitlement

Local government pension scheme

Training and development opportunities

Free car parking

Employee discounts

Qualifications

• Proven previous experience managing a local authority parking operation.
• Demonstrable understanding of Civil Parking Enforcement.
• Ability to foster strong working relationships and communicate effectively.

Responsibilities

• Manage and lead the Parking Services team.
• Ensure effective delivery of statutory services regarding parking.
• Implement and operate the Civil Parking Enforcement programme.

Skills

Experience in local authority car parking operations

Knowledge of Car Parking legislation

Management skills

Change management experience

Strong communication skills

Negotiation skills

Job description

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

Location: East Suffolk Council, Melton (IP12 1RT) or Lowestoft (NR33 0EQ).

Salary: £54,495 – £58,809 per annum. Hours: 37 hours per week. Employment: Permanent.

We are looking for a Parking Services Manager to join our Parking Services team to manage and lead the Council’s Parking team and function, ensuring effective delivery of the full range of statutory services for which the Council is responsible for in relation to Civil parking Enforcement (CPE) and Off-Street Parking Places.

What you will need:

We are looking for someone who has previous experience of running a local authority car parking operation, implementing and operating a Civil Parking Enforcement programme with detailed knowledge of Car Parking legislation and enforcement.

You will have extensive management skills, including demonstratable experience of change management, performance management and coaching and mentoring team members. Confidence in negotiation, the ability to foster robust working relationships, and strong communication skills are all essential for this position.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube).

Benefits:

• Great opportunities for training and development
• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
• Local government pension scheme
• Free car parking (for when you are working in the office)
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Please see our benefits brochure for further information (PDF).

The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

Please read the job description and person specification before applying for this job.

For an informal discussion regarding this post, please contact Nick Denny on [e-mail].

Closing date: 14 January 2026

Interview date: 29 January 2026 at East Suffolk House

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (docx).

Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).