Parking Operations Administrator – Notice Processing

West-Norfolk; King's Lynn; On-site; GBP 24,000 - 28,000; Full time

Job summary

West-Norfolk is seeking a Parking Operations Administrator/Notice Processor based in King’s Lynn. The role involves processing Penalty Charge Notices and Resident Parking Permits, maintaining records and responding to public enquiries.

You will need office experience, good IT skills and the ability to communicate confidently with customers both in person and by telephone. The position is full-time, 37 hours per week on a rota that includes evenings, weekends and bank holidays, with a DBS check

Qualifications

• Previous office experience is essential.
• Good IT skills with confidence using computers.
• Ability to communicate clearly with customers in person and by phone.

Responsibilities

• Process Penalty Charge Notices and Resident Parking Permits.
• Maintain accurate records and respond to public enquiries.
• Work as part of the Parking Operations team and handle competing priorities.

Skills

Office experience

IT skills

Customer communication

Job description

West-Norfolk is seeking a Parking Operations Administrator/Notice Processor based in King’s Lynn. The role involves processing Penalty Charge Notices and Resident Parking Permits, maintaining records and responding to public enquiries.

You will need office experience, good IT skills and the ability to communicate confidently with customers both in person and by telephone. The position is full-time, 37 hours per week on a rota that includes evenings, weekends and bank holidays, with a DBS check