Case Lifecycle Admin Specialist

Bristow and Sutor Group; Manchester; On-site; GBP 21,250 - 28,750; Full time

Benefits offered by this job

Welcome working environment

Casual dress

Hastee pay, access to salary beforepay

Free fruit and drink on-site

Employee assistance programme

Company pension

Colleague perks scheme

Christmas Savings scheme

Free on-site parking

Death in service benefit

Job summary

Debt Recovery Plus (DRP), part of Bristow Sutor Group, is seeking an organised administrator to support the back-office team with Parking Charge Notices and case lifecycle administration.

Based at our Denton office, the role is full-time (37.5 hours) with a £25,000 salary, permanent contract. You will manage written communications, review car park contraventions, and assist with general admin duties in a fast-paced environment.

Qualifications

• Candidates must demonstrate high attention to detail and accuracy.
• Strong written communication skills, with clear, professional correspondence.
• Team player who collaborates effectively in a fast-paced environment.
• Operate with integrity and adhere to company values and ethics.
• Ability to prioritise tasks and manage multiple cases concurrently.
• Proven organisational skills with the ability to plan and meet deadlines.

Responsibilities

• Deal with written communications from customers and clients, reviewing and actioning accounts.
• Respond to requests to cancel or reissue Parking Charge Notices.
• Open mail, scan documents onto accounts, and support case file management.
• Review car park images to verify contravention and approve outcomes.
• Perform other duties within the job scope as required.

Skills

Attention to detail

Written communication

Teamwork

Integrity

Adaptability

Organisational skills

Job description

Debt Recovery Plus (DRP), part of Bristow Sutor Group, is seeking an organised administrator to support the back-office team with Parking Charge Notices and case lifecycle administration.

Based at our Denton office, the role is full-time (37.5 hours) with a £25,000 salary, permanent contract. You will manage written communications, review car park contraventions, and assist with general admin duties in a fast-paced environment.