Parking Operations Administrator/Notice Processor

West-Norfolk; King's Lynn; On-site; GBP 24,000 - 28,000; Full time

Job summary

West-Norfolk is seeking a Parking Operations Administrator/Notice Processor based in King’s Lynn. The role involves processing Penalty Charge Notices and Resident Parking Permits, maintaining records and responding to public enquiries.

You will need office experience, good IT skills and the ability to communicate confidently with customers both in person and by telephone. The position is full-time, 37 hours per week on a rota that includes evenings, weekends and bank holidays, with a DBS check

Qualifications

• Previous office experience is essential.
• Good IT skills with confidence using computers.
• Ability to communicate clearly with customers in person and by phone.

Responsibilities

• Process Penalty Charge Notices and Resident Parking Permits.
• Maintain accurate records and respond to public enquiries.
• Work as part of the Parking Operations team and handle competing priorities.

Skills

Office experience

IT skills

Customer communication

Job description

Parking Operations Administrator/Notice Processor

Starting salary between £24414 and £28152per annum (plus cost of living award)

Based at King’s Court Offices and St James Multi-Storey Car Park, King’s Lynn

We are looking for an organised and reliable individual to join our Parking Operations team. This varied role involves processing Penalty Charge Notices and Resident Parking Permits, maintaining accurate records and responding to enquiries from members of the public.

You will have previous office experience, good IT skills and the ability to communicate confidently with customers both in person and by telephone. The successful candidate will be able to work accurately under pressure, manage competing priorities and maintain a professional approach when dealing with challenging situations.

This is a full-time position working 37 hours per week on a rota basis, including evenings, weekends and bank holidays. A flexible approach to working arrangements is essential.

This post is subject to a satisfactory DBS check

Closing Date: 02 September 2026