Parking Business Officer

Golearnleicestershire; East Midlands; On-site; GBP 28,000 - 29,000; Full time

Job summary

Nottingham City Council is seeking a candidate to support Parking Services in delivering business change initiatives and improving the customer journey.

The role involves engaging customers, promoting services and developing marketing campaigns to ensure Best Value. It also includes developing performance reports to provide insights for continuous service improvement.

Qualifications

• Excellent written and spoken communication to draft clear correspondence.
• Working knowledge of Microsoft Office; ability to learn in-house software.

Responsibilities

• Deliver business change initiatives undertaken by Parking Services.
• Engage with customers, promote offers, products and services and continually improve the customer journey.
• Develop and implement communications and marketing campaigns to ensure Best Value; provide insights to drive progression.
• Introduce and maintain performance reports across various fields to ensure Best Value for Nottingham citizens.

Skills

Communication

Initiative

Tools

Microsoft Office

Job description

Contract Type:Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: £27,709 (Level one) - £28,608 (Level three) per annum (pro rata for part-time)

Location: Byron House, Maid Marion Way, Nottingham NG1 6HS

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The post holder will play a key role in the delivery of business change initiatives undertaken by

Parking Services.

The post holder will engage with customers, promote offers, products, and services and continually improve the customer journey.

The post holder will support the development and implementation of communications and

marketing campaigns to ensure Best Value is being delivered. This will also

provide valuable business and customer insights to drive the progression of Parking Services.

They will be required to introduce, maintain, and develop performance reports across a range

of fields, ensuring the parking assets are providing Best Value for the citizens of Nottingham.

About You

The ideal candidate will have:

• Ability to communicate to a high standard both orally and in writing sufficient to draft various items of correspondence in a clear and concise manner.
• A detailed working knowledge of Microsoft Office products and the aptitude to quickly learn how to use specialist in house software.
• Ability to work on own personal initiative and with minimum supervision. Ability to prioritise work and to work accurately under pressure and to strict deadlines

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiriesplease contact Tanya Wesson Service Manager, by telephone on 0115 9150637 or by email at [e-mail]

Closing Date: 20th November 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

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