Parking Services: Business Change & Insights Lead

Nottingham City Council; East Midlands; Vor Ort; GBP 28.000 - 29.000; Vollzeit

Zusammenfassung

Nottingham City Council is seeking a proactive individual for Parking Services. You will support business change initiatives, engage with customers, and promote services while driving improvements in the customer journey. The role also involves developing communications and marketing campaigns to ensure Best Value for residents.

Salary is £27,709–£28,608 per annum (pro rata for part-time), with 37 hours per week onsite at Byron House, Nottingham. Hybrid arrangements may apply where appropriate.

Qualifikationen

• Clear written and spoken communication to draft concise correspondence.
• Proficient in Microsoft Office; able to learn in-house software.
• Ability to work on own initiative and meet deadlines under pressure.

Aufgaben

• Play a key role in delivering business change initiatives undertaken by Parking Services.
• Engage with customers, promote offers, products and services, and continually improve the customer journey.
• Develop and implement communications and marketing campaigns to ensure Best Value is delivered.
• Introduce, maintain and develop performance reports across fields to ensure Best Value for Nottingham citizens.

Kenntnisse

Communication skills

MS Office

Independent work

Jobbeschreibung

Nottingham City Council is seeking a proactive individual for Parking Services. You will support business change initiatives, engage with customers, and promote services while driving improvements in the customer journey. The role also involves developing communications and marketing campaigns to ensure Best Value for residents.

Salary is £27,709–£28,608 per annum (pro rata for part-time), with 37 hours per week onsite at Byron House, Nottingham. Hybrid arrangements may apply where appropriate.