Parcel Hub Team Lead - Christmas Peak Ops

Pertemps Royal Mail; Hanley; On-site; GBP 28,000 - 30,000; Full time

Job summary

Pertemps Royal Mail in Stoke-on-Trent is seeking a temporary Warehouse Team Leader to support shift operations during the Christmas peak, ensuring safety, efficiency and high service levels as parcels move through the hub.

The role covers risk assessments, budget management and resource planning, with a focus on maintaining safe systems of work and driving performance across the team. Anticipated end date is 23 December 2026.

Qualifications

• Experience leading teams in a busy parcel/hub environment.
• Strong planning, data analysis and stakeholder management skills.
• Experience with budgeting and automation is advantageous.

Responsibilities

• Ensure risk assessments and safe systems of work are in place and followed.
• Manage shift budgets and drive achievement of performance targets.
• Plan and allocate resources effectively in collaboration with other managers.
• Maximise automation throughput and manage maintenance escalations.
• Lead and support team performance reviews and development.
• Foster a collaborative and inclusive team culture.
• Manage stakeholder relationships and lead change initiatives.
• Act as the designated Person in Control (PIC) when required.

Skills

Planning

Data analysis

Stakeholder management

Team leadership

Automation experience

PIC training

Budget management

Change management

IT systems

Job description

Pertemps Royal Mail in Stoke-on-Trent is seeking a temporary Warehouse Team Leader to support shift operations during the Christmas peak, ensuring safety, efficiency and high service levels as parcels move through the hub.

The role covers risk assessments, budget management and resource planning, with a focus on maintaining safe systems of work and driving performance across the team. Anticipated end date is 23 December 2026.