Gatehouse Controller - Peak Parcel Hub (24/7)

Royal Mail; Stoke-on-Trent; On-site; GBP 21,000 - 23,000; Full time

Job summary

Pertemps is recruiting Gatehouse Officers to support Royal Mail's busy parcel operation in Stoke-on-Trent. You will manage the movement of vehicles, ensure arrivals and departures are recorded, and help the operation run safely and smoothly.

This 24-hour operation requires flexibility across mornings, afternoons and nights, with shifts that cover weekends and bank holidays, for a peak period assignment with potential end date after the peak operation concludes.

Qualifications

• Confident communicating with HGV drivers and site teams.
• Good IT and administration skills.
• Organised with strong attention to detail.
• Able to work independently and make decisions.

Responsibilities

• Manage incoming and outgoing Class 1 HGV vehicles.
• Check vehicle details and record arrivals and departures.
• Direct drivers to correct areas of the site.
• Communicate with drivers, transport teams and site management.
• Monitor vehicle movements to prevent delays and congestion.
• Maintain accurate records and report issues.
• Follow site security and safety procedures.

Skills

Clear communication with HGV drivers

IT and administration skills

Organised with attention to detail

Independent worker

Reliable and flexible

Job description

Pertemps is recruiting Gatehouse Officers to support Royal Mail's busy parcel operation in Stoke-on-Trent. You will manage the movement of vehicles, ensure arrivals and departures are recorded, and help the operation run safely and smoothly.

This 24-hour operation requires flexibility across mornings, afternoons and nights, with shifts that cover weekends and bank holidays, for a peak period assignment with potential end date after the peak operation concludes.