Temporary Parcel Hub Team Leader - Christmas Peak

Pertemps Royal Mail; Chatterley; On-site; GBP 28,000 - 30,000; Full time

Job summary

Royal Mail is seeking temporary Team Leaders in Stoke-on-Trent to support shift operations, monitor performance and ensure parcels move safely during the busy Christmas period. This is a temporary assignment ending 23rd December 2026.

You will oversee safety, resource planning, and performance delivery, leading a team to achieve targets and maintain high service levels in a dynamic hub environment.

Qualifications

• Strong leadership and people management skills.
• Excellent planning and organisation abilities.
• Proficient data analysis and problem solving.
• Effective stakeholder management and communication.
• Experience with change management and continuous improvement.
• Budget management and resource planning experience.

Responsibilities

• Ensure risk assessments and safe systems of work are in place and followed.
• Manage shift budgets and drive achievement of performance targets.
• Plan and allocate resources effectively in collaboration with other managers.
• Maximise automation throughput and manage maintenance escalations.
• Lead and support team performance reviews and development.
• Foster a collaborative and inclusive team culture.
• Manage stakeholder relationships and lead change initiatives.
• Act as the designated Person in Control (PIC) when required.

Skills

Leadership

Planning

Data analysis

Stakeholder management

Change management

Budget management

Job description

Royal Mail is seeking temporary Team Leaders in Stoke-on-Trent to support shift operations, monitor performance and ensure parcels move safely during the busy Christmas period. This is a temporary assignment ending 23rd December 2026.

You will oversee safety, resource planning, and performance delivery, leading a team to achieve targets and maintain high service levels in a dynamic hub environment.