Peak Despatch & Transport Operations Lead

Angard Staffing Solutions Ltd; Stoke-on-Trent; On-site; GBP 32,000 - 45,000; Full time

Job summary

Angard Staffing Solutions Ltd is recruiting for a Despatch Control Manager to support Royal Mail’s peak operation at Stoke Parcel Sort Centre, ST6 4PY. The role oversees transport and distribution operations, leads shift teams and ensures safe, compliant performance during peak periods.

Reporting to the Parcel Sort Centre/Optimisation manager, the successful candidate will manage despatch bays, vehicle movements, and stakeholder communications while driving performance improvements and risk

Qualifications

• Experience of transport, logistics or distribution operations
• Strong operational decision-making skills
• Ability to work independently and take ownership of issues
• Excellent communication and stakeholder management skills
• Capable of leading operational teams in a fast-paced environment
• Strong IT literacy and ability to utilise operational reporting tools
• Understand compliance, safety and operational performance management

Responsibilities

• Managing transport and distribution operations within the PSC
• Maintaining safe, compliant and legal operations
• Managing despatch bays and vehicle movements
• Ensuring planned network departures and Move-to-Time compliance
• Maximising vehicle utilisation and load fill
• Managing contractor driver attendance and escalation of no-shows
• Monitoring operational performance and implementing corrective actions
• Leading and motivating operational teams on shift
• Managing risks, contingencies and service failures
• Supporting delivery of the operational work plan and Peak service commitments

Job description

Angard Staffing Solutions Ltd is recruiting for a Despatch Control Manager to support Royal Mail’s peak operation at Stoke Parcel Sort Centre, ST6 4PY. The role oversees transport and distribution operations, leads shift teams and ensures safe, compliant performance during peak periods.

Reporting to the Parcel Sort Centre/Optimisation manager, the successful candidate will manage despatch bays, vehicle movements, and stakeholder communications while driving performance improvements and risk