Warehouse Team Leader

Pertemps Royal Mail; Hanley; On-site; GBP 28,000 - 30,000; Full time

Job summary

Pertemps Royal Mail in Stoke-on-Trent is seeking a temporary Warehouse Team Leader to support shift operations during the Christmas peak, ensuring safety, efficiency and high service levels as parcels move through the hub.

The role covers risk assessments, budget management and resource planning, with a focus on maintaining safe systems of work and driving performance across the team. Anticipated end date is 23 December 2026.

Qualifications

• Experience leading teams in a busy parcel/hub environment.
• Strong planning, data analysis and stakeholder management skills.
• Experience with budgeting and automation is advantageous.

Responsibilities

• Ensure risk assessments and safe systems of work are in place and followed.
• Manage shift budgets and drive achievement of performance targets.
• Plan and allocate resources effectively in collaboration with other managers.
• Maximise automation throughput and manage maintenance escalations.
• Lead and support team performance reviews and development.
• Foster a collaborative and inclusive team culture.
• Manage stakeholder relationships and lead change initiatives.
• Act as the designated Person in Control (PIC) when required.

Skills

Planning

Data analysis

Stakeholder management

Team leadership

Automation experience

PIC training

Budget management

Change management

IT systems

Job description

This temporary Warehouse Team Leader role with Pertemps Royal Mail in Stoke-on-Trent supports shift operations during the Christmas period, with an anticipated end date of 23rd December 2026. Paid £20 per hour, the position involves overseeing parcel hub activities, ensuring safety compliance through risk assessments and safe systems of work, managing shift budgets and allocating resources to meet operational targets. The successful candidate will lead and support colleagues to maintain excellent service and efficiency as parcels move safely through the site.

Royal Mail - Team Leader

We are looking for temporary team leaders to support shift operations, team performance and help ensure parcels move safely and efficiently during one of the busiest periods of the year. This is a temporary assignment for the Christmas period, with an anticipated end date of December 23rd 2026. Location: Stoke-on-Trent

As a Parcel Hub Team Leader, you'll oversee shift operations, ensure safety compliance, manage resources and drive performance against key operational targets. You'll lead and support your team to deliver excellent service and operational efficiency.

Key Responsibilities

• Ensure risk assessments and safe systems of work are in place and followed.
• Manage shift budgets and drive achievement of performance targets.
• Plan and allocate resources effectively in collaboration with other managers.
• Maximise automation throughput and manage maintenance escalations.
• Lead and support team performance reviews and development.
• Foster a collaborative and inclusive team culture.
• Manage stakeholder relationships and lead change initiatives.
• Act as the designated Person in Control (PIC) when required.

What We're Looking For

• Strong planning and project management skills.
• Excellent data analysis and problem-solving abilities.
• Effective stakeholder management and communication skills.
• Resilience and enthusiasm when working under pressure.
• Experience managing large teams and operational environments, ideally involving automation.
• Proficiency in IT systems and budget management.
• Experience with continuous improvement and change management.
• PIC training and the ability to work with complex system data.

Pay & Shifts

• 06:00-14:00 £20.00
• 14:00-22:00 £20.00
• 22:00-06:00 £22.00

Important Information

• Temporary assignment: This role is to support Royal Mail's Christmas peak operation and is not a permanent position.
• Anticipated end date: 23rd December 2026.
• This date may be subject to change depending on operational requirements.