PaNDR Admin & 24/7 EBS Shift Lead

Cambridge University Hospital NHS Foundation Trust; Cambridge; On-site; GBP 25,000 - 34,000; Full time

Job summary

Cambridge University Hospitals NHS Foundation Trust invites applications for the PaNDR Administrator and EBS Shift Leader role. The post supports the PaNDR team and Emergency Bed Service, ensuring a high-quality regional service and effective administration across 24/7 operations.

The role involves leading daily shifts, coordinating bed allocations, line-managing coordinators, and supporting governance, audits, and diary management. 12-week probation may apply; closing date 8 November 2026.

Qualifications

• Education to A level or NVQ level 3 in Customer Service / Business Administration / ITQ or equivalent.
• Typing qualification or equivalent experience.
• Secretary qualification or equivalent.
• Experience in a busy office or reception environment.
• Minute taking and IT packages (Microsoft Office).
• Knowledge of confidentiality and data protection.

Responsibilities

• Support the 24/7 Emergency Bed Service and conference call service within the region.
• Lead daily shift and coordinate beds/cots with coordinators.
• Line manage EBS coordinators including appraisals, performance and sickness management.
• Provide administration support to the Business Support Manager and Senior Management Team including audits, governance, data, minute taking and diary management.

Skills

Teamwork

Leadership

Communication

Typing

Organisation

Education

A level / NVQ3 in Customer Service / Business Administration / ITQ

Typing qualification or equivalent

Secretary qualification or equivalent

Tools

Microsoft Office

Job description

Cambridge University Hospitals NHS Foundation Trust invites applications for the PaNDR Administrator and EBS Shift Leader role. The post supports the PaNDR team and Emergency Bed Service, ensuring a high-quality regional service and effective administration across 24/7 operations.

The role involves leading daily shifts, coordinating bed allocations, line-managing coordinators, and supporting governance, audits, and diary management. 12-week probation may apply; closing date 8 November 2026.