Emergency Department Admin Lead – Patient-Focused Operations

Bedfordshire Hospitals NHS Foundation Trust; Bedford; On-site; GBP 38,000 - 48,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust in Bedfordshire invites an experienced Administrative Team Manager to lead the Emergency Department's reception and admin services. You will drive a high-quality, confidential administrative function, oversee patient registration, UTC appointment management, and coding activities, and supervise the ED admin team.

Working closely with clinical and operational colleagues, you will manage performance, attendance, rostering, training, and service

Responsibilities

• Lead the Emergency Department administrative and reception teams to deliver a high-quality, patient-centred service.
• Oversee patient registration, UTC appointment management, and clinical coding activities.
• Manage workforce planning, recruitment, retention, and rota coordination.
• Ensure compliance with Trust policies and drive continuous service improvement.

Job description

Bedfordshire Hospitals NHS Foundation Trust in Bedfordshire invites an experienced Administrative Team Manager to lead the Emergency Department's reception and admin services. You will drive a high-quality, confidential administrative function, oversee patient registration, UTC appointment management, and coding activities, and supervise the ED admin team.

Working closely with clinical and operational colleagues, you will manage performance, attendance, rostering, training, and service