PaNDR Administrator and EBS Shift Leader

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 28,000 - 36,000; Full time

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking an experienced administrator to lead the 24/7 Emergency Bed Service and conference call operations. You will coordinate regional bed referrals, supervise a team of EBS coordinators, and provide essential governance and data support to senior management.

In this role, you will support PaNDR neonatal and paediatric transfers while ensuring a high-quality service.

Qualifications

• Experience leading a multi-skilled team.
• Ability to manage governance, audits and data.
• Experience with minute taking and diary management.
• Strong coordination and regional service delivery skills.

Responsibilities

• Lead each day shift for the 24/7 Emergency Bed Service and conference call service.
• Receive regional referrals and coordinate beds/cots in collaboration with coordinators.
• Line manage EBS coordinators, including annual appraisals and staff performance/sickness management.
• Provide administration support to the Business Support Manager and Senior Management Team, including audits, governance and diary management.
• Support the PaNDR team and Emergency Bed Service to ensure high-quality service delivery.

Skills

Leadership

People management

Coordination

Governance

Data management

Job description

Work with the Business Support Manager and Deputy Operations Manager in the delivery of a 24/7 Emergency Bed Service and conference call service within the region.

Lead each day shift, whilst fulfilling the duties and responsibilities of the emergency bed service e.g., receiving regional referrals and coordinating beds/cots, working together with one or more coordinator(s).

Line manage a team of multi-skilled EBS coordinators who deliver a 24/7 Emergency regional service, to include management responsibilities such as annual appraisals, performance and staff sickness management.

Provide administration support to the Business Support Manger and Senior Management Team including audits, governance, data, minute taking and diary management.

PaNDR delivers Neonatal and Paediatric critical care transfers across the East of England. You will play an important role by supporting the management of a professional administration service to the PaNDR team and its users, as well as managing and supporting the Emergency Bed Service Team to ensure a high-quality service is delivered., Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.