Pain Management Secretary — Flexible Hours, Impactful Admin

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible hours

Prayer room at Colney Lane site

Pension & annual leave

Wagestream (up to 40% of pay)

Park & Ride to Colney Lane

24-hour confidential counselling

On-site nursery

On-site staff cafes and discounts

Career development support

Salary sacrifice schemes (lease cars,

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a Trust Medical Secretary for the Pain Management Centre. You will be a key contact for patients, clinicians, GPs and healthcare professionals, delivering a high-quality secretarial and administrative service to support consultants and the multidisciplinary team.

The role requires excellent communication, strong organisation and the ability to stay calm under pressure as you manage enquiries, schedules and records to ensure

Responsibilities

• Manage patient and professional enquiries
• Process clinical correspondence
• Maintain waiting lists
• Schedule appointments
• Support urgent admissions
• Coordinate clinical diaries
• Ensure patient records and information are accurate and up to date

Job description

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a Trust Medical Secretary for the Pain Management Centre. You will be a key contact for patients, clinicians, GPs and healthcare professionals, delivering a high-quality secretarial and administrative service to support consultants and the multidisciplinary team.

The role requires excellent communication, strong organisation and the ability to stay calm under pressure as you manage enquiries, schedules and records to ensure