Pain Management Administration Assistant

North West Anglia NHS Foundation Trust; Peterborough; Sur place; GBP 18 000 - 23 000; Plein temps

Résumé du poste

North West Anglia NHS Foundation Trust in Peterborough City Hospital is seeking an Administration Assistant to support the Pain Management Team. You will handle a high volume of typing for clinical letters while maintaining strict confidentiality and delivering responsive office support in a busy hospital setting.

The role focuses on efficient administrative service, dealing with post, scanning, filing, and assisting colleagues with workloads as needed, under pressure when required.

Qualifications

• High standard of customer service and confidentiality.
• Ability to manage busy workloads and deadlines.
• Accurate typing of clinical letters and documents.

Responsabilités

• Provide admin support to Pain Management MDT.
• Answer and manage telephone queries professionally.
• Handle post, scanning and filing.
• Support team workloads as required.
• Produce accurate typing of clinical letters.

Connaissances

Customer service

Confidentiality

Organisational skills

Typing

Description du poste

To ensure the provision of the patient pathways, which is receptive to the needs of the patient and responsive to Trust requirements and national and local targets.

To be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary.

To ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times.

Provide assistance to the other members of the team and assist with their workloads as necessary.

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further!

We are currently looking to recruit an enthusiastic and motivated Administration Assistant to join Pain Management Team at Peterborough City Hospital.

The ideal candidate will possess a high degree of professionalism, are meticulous in their work and have the ability to work under pressure at times.

To assist in the provision of an efficient, responsive and flexible administration service to support the Pain Management Multidisciplinary Team.

To provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times.