Paid Grocery Retail Customer Service Apprentice

Lincoln College; Gainsborough CP; À distance; GBP 12 000 - 15 000; Temps partiel

Avantages offerts par ce poste

Paid apprenticeship training

College attendance once a month

Workplace mentoring

Résumé du poste

Lincoln College in Gainsborough is offering an apprenticeship in Customer Service. You will work with mentoring to learn about African and Asian grocery products, handle till transactions, and support WhatsApp/Shopify orders while keeping stock and displays organized.

The programme includes paid apprenticeship training, a dedicated work-based trainer, and monthly College attendance. Expected start date is November 2026, with progression possible into retail customer service or digital order

Qualifications

• Customer care aptitude and listening to customers' needs.
• Proactive attitude and willingness to learn on the job.
• Friendly, non-judgemental approach to customers from diverse backgrounds.

Responsabilités

• Welcome customers in-store and answer enquiries in person, by phone or online.
• Handle till payments and receipts with accuracy and proper cash handling.

Connaissances

Customer care

Initiative

Non judgemental

Formation

GCSE English & Maths (desirable)

Description du poste

Lincoln College in Gainsborough is offering an apprenticeship in Customer Service. You will work with mentoring to learn about African and Asian grocery products, handle till transactions, and support WhatsApp/Shopify orders while keeping stock and displays organized.

The programme includes paid apprenticeship training, a dedicated work-based trainer, and monthly College attendance. Expected start date is November 2026, with progression possible into retail customer service or digital order