Community-Focused Customer Experience Assistant

Lincolnshire Co-op; Witham St Hughs; Remote; GBP 19,000 - 23,000; Full time

Benefits offered by this job

30 days leave

Pension 12%

Staff discounts

Annual bonus

Learning & wellbeing

Job summary

Lincolnshire Co-op’s Food Stores are at the heart of communities. We’re looking for a Customer Services Assistant who helps customers, keeps the store welcoming and well‑presented, and supports in-store services such as bakery and food‑to‑go. You’ll be part of a trusted local team, delivering great service every day.

Enthusiasm and teamwork matter more than prior retail experience, and full training is provided to help you grow with us in a supportive environment.

Responsibilities

• Looking after customers with friendly, knowledgeable service and respond to feedback and requests.
• Operating checkouts and payment systems, replenishing stock, rotating displays and maintaining store standards.
• Supporting in-store services including bakery and food-to-go areas as needed.
• Working with colleagues to support membership and community initiatives.

Job description

Lincolnshire Co-op’s Food Stores are at the heart of communities. We’re looking for a Customer Services Assistant who helps customers, keeps the store welcoming and well‑presented, and supports in-store services such as bakery and food‑to‑go. You’ll be part of a trusted local team, delivering great service every day.

Enthusiasm and teamwork matter more than prior retail experience, and full training is provided to help you grow with us in a supportive environment.