Community-Driven Customer Service Assistant

Lincolnshire Co-op; North Kesteven; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Annual leave 30 days

Employer pension 12%

Staff discounts

Annual discretionary bonuses

Learning & wellbeing support

Community initiatives

Job summary

Lincolnshire Co-op is seeking a Customer Services Assistant to greet customers warmly, provide helpful service at checkouts, and help keep the store well-presented and inviting. You will support in-store services and contribute to a welcoming community atmosphere.

You don’t need prior retail experience; enthusiasm, willingness to learn, and good communication matter most as you become part of a trusted local team.

Qualifications

• Passion for helping people and delivering great service.
• Ability to work well in a team and adapt to a busy store environment.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver friendly, knowledgeable and efficient service at the checkout and across store services.
• Maintain store standards, restock and rotate stock, ensure displays are well-presented.
• Support in-store services such as bakery and food-to-go as required.
• Collaborate with colleagues to support community initiatives and member services.

Skills

Customer service

Team player

Communication

Enthusiasm

Willingness to learn

Job description

Lincolnshire Co-op is seeking a Customer Services Assistant to greet customers warmly, provide helpful service at checkouts, and help keep the store well-presented and inviting. You will support in-store services and contribute to a welcoming community atmosphere.

You don’t need prior retail experience; enthusiasm, willingness to learn, and good communication matter most as you become part of a trusted local team.