Booking Officer Paediatrics

Somerset NHS Foundation Trust; Yeovil; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Flexible working options

NHS pension scheme

Generous annual leave

Career development

Blue Light Card

Job summary

Somerset NHS Foundation Trust is seeking a Paediatric Booking Officer based at Yeovil District Hospital with occasional duties at Musgrove Park Hospital and Wynford House, Lufton, Yeovil. The role involves providing efficient administrative and booking support to Paediatric Outpatients and wider staff, with flexibility to use multiple hospital systems.

You will handle day-to-day correspondence, accept messages, coordinate patient information for timely access, and participate in team and Trust

Responsibilities

• Deal with day-to-day correspondence and provide a booking service to patients and others in a friendly, professional manner.
• Receive telephone calls, take messages on behalf of team members and take appropriate action.
• Liaise with team members to gather and co-ordinate patient information for timely access.
• Reception duties in Paediatric Outpatients at Yeovil District Hospital (YDH).
• Process referrals and arrange outpatient appointments.

Job description

The role of the Paediatric Booking Officer will be required to provide efficient and effective administrative and booking duties for Yeovil District Hospital and Musgrove Park Hospital and wider staff, based at Yeovil District Hospital and occasionally at Wynford House, Lufton, Yeovil. The team member will also provide reception support to Paediatric Outpatients at Yeovil District Hospital as required and requested by the manager to support service requirements. The post requires flexibility and the ability to provide a wide range of administrative skills using multiple hospital systems.

Main duties of the job

Deal with day to day correspondence, provide a booking service to patients and other parties in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of team members and taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner. Reception duties in Paediatric Outpatients YDH. Process referrals and arrange appropriate outpatient appointments. Participate in team and Trust meetings as requested.

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer, Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
• Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.