Padel Club Front Desk & Guest Experience Lead

The Padel Hub; St Helens; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Padel Hub is hiring a Front of House team member in the United Kingdom. You will greet visitors with warmth, manage bookings, handle enquiries, and support daily operations to ensure smooth front-of-house service. A keen interest in padel or sport helps you connect with members and guests.

Flexibility for evenings and weekends is needed to meet member demand and events. You’ll work closely with the team to deliver a warm, professional experience that grows the local padel community.

Qualifications

• Proven experience in a customer service role in hospitality, retail, leisure or similar.
• A friendly, confident communicator who connects with people.
• Calm under pressure with strong organisational skills.

Responsibilities

• Greeting visitors with warmth, professionalism and a genuine smile.
• Managing bookings and handling enquiries at front of house.
• Keeping front-of-house operations smooth and coordinated with the team.
• Supporting daily operations and team collaboration.
• Helping grow the local padel community by making interactions memorable.

Skills

Customer service

Friendly communicator

Calm under pressure

Team player

Flexible availability

Interest in padel/sport

Job description

The Padel Hub is hiring a Front of House team member in the United Kingdom. You will greet visitors with warmth, manage bookings, handle enquiries, and support daily operations to ensure smooth front-of-house service. A keen interest in padel or sport helps you connect with members and guests.

Flexibility for evenings and weekends is needed to meet member demand and events. You’ll work closely with the team to deliver a warm, professional experience that grows the local padel community.