Front Desk & Guest Experience Host (Evenings & Weekends)

The Padel Hub; Haywards Heath; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Zusammenfassung

The Padel Hub in Crawley is seeking experienced customer service professionals to be the welcoming face of our hub. You will greet visitors, manage bookings, handle enquiries, and support front-of-house operations in a fast-paced environment.

As part of our team, you will help grow the local padel community, connect with members and guests, and uphold a first-class customer experience across premium facilities and social spaces.

Qualifikationen

• Proven experience in customer service (hospitality, retail, leisure or similar).
• Friendly, confident communicator with people skills.
• Ability to stay calm under pressure and juggle tasks.
• Team player with energy, reliability and a can-do attitude.
• Interest in padel, sport or fitness is a bonus.

Aufgaben

• Deliver first-class customer experience for members, players and guests.
• Greet visitors with warmth, professionalism and a smile.
• Manage bookings and handle enquiries; keep front-of-house operations running smoothly.
• Support daily operations and collaborate with the team.
• Help grow the local padel community by making interactions memorable.

Kenntnisse

Customer service

Communication

Calm under pressure

Team player

Padel interest

Jobbeschreibung

The Padel Hub in Crawley is seeking experienced customer service professionals to be the welcoming face of our hub. You will greet visitors, manage bookings, handle enquiries, and support front-of-house operations in a fast-paced environment.

As part of our team, you will help grow the local padel community, connect with members and guests, and uphold a first-class customer experience across premium facilities and social spaces.