Front Desk & Padel Community Host | Flexible Hours

The Padel Hub; Manchester; On-site; GBP 19,000 - 23,000; Full time

Job summary

The Padel Hub in Manchester seeks a friendly front-of-house team member to deliver a first-class customer experience for all members, players, and guests. You will greet visitors warmly, manage bookings and enquiries, and support daily operations with the team.

Ideal candidates are confident communicators who connect with people, stay calm under pressure, and bring energy and reliability to a fast-paced, community-focused padel venue.

Qualifications

• Proven experience in a customer service role - hospitality, retail, leisure or similar.
• A friendly, confident communicator who knows how to connect with people.
• Calm under pressure and able to juggle tasks without missing the details.

Responsibilities

• Delivering a first-class customer experience for all members, players, and guests.
• Greeting visitors with warmth, professionalism, and a genuine smile.
• Managing bookings, handling enquiries, and keeping front-of-house operations running smoothly.
• Supporting daily operations and working closely with the rest of the team.
• Helping grow the local padel community by making every interaction memorable.

Skills

Customer service

Hospitality

Communication

Team player

Organised

Job description

The Padel Hub in Manchester seeks a friendly front-of-house team member to deliver a first-class customer experience for all members, players, and guests. You will greet visitors warmly, manage bookings and enquiries, and support daily operations with the team.

Ideal candidates are confident communicators who connect with people, stay calm under pressure, and bring energy and reliability to a fast-paced, community-focused padel venue.