PA/Management Administrator

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 19,000 - 23,000; Full time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a proactive PA/Management Administrator to support senior managers and clinical teams across Psychology and Occupational Therapy services. The role involves diary management, meeting support, preparing presentations and reports, and handling enquiries with confidentiality.

Hours: Monday to Wednesday, 9.00am–4.30pm and Thursday 9.00am–4.00pm (27.5 hours/week).

Qualifications

• Excellent communicator with strong organisational skills.
• Ability to manage competing priorities and work in a fast-paced environment.
• Experience in providing PA and administrative support to senior managers and teams.

Responsibilities

• Provide comprehensive PA and administrative support to senior managers, including diary management, arranging and servicing meetings, and preparing presentations and reports.
• Act as a key point of contact for enquiries and correspondence, ensuring timely and professional responses.
• Support Psychology and Occupational Therapy teams with action tracking, workforce administration and service reporting.
• Maintain confidential staff records and assist with recruitment, appraisal and other workforce activities.

Skills

Diary management

Meeting coordination

Communication

Organisational skills

Job description

A Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust.

We are looking for an organised, proactive and skilled PA/Management Administrator to join our administration team, providing essential support across Psychology and Occupational Therapy services.

This varied role is central to the effective day-to-day running of the service, supporting senior managers and clinical teams to deliver high-quality care. You will work in a fast-paced environment, building positive working relationships with colleagues across the Trust and helping to ensure that key operational, workforce and governance processes run smoothly.

The successful candidate will be an excellent communicator with strong organisational skills, the ability to manage competing priorities and a commitment to delivering a professional and responsive administrative service. Working as part of a wider administration team, you will play an important role in supporting service delivery and maintaining business continuity across the department.

Hours of work:Monday to Wednesday, 9.00am to 4.30pm and Thursday, 9.00am to 4.00pm (27.5 hours per week).

The post holder will provide comprehensive PA and administrative support to senior managers, including diary management, arranging and servicing meetings, preparing presentations and reports, and acting as a key point of contact for enquiries and correspondence, ensuring timely and professional responses.

The post holder will provide dedicated administrative support to the Psychology and Occupational Therapy teams, including action tracking, workforce administration, service reporting and supporting quality improvement and service development initiatives.

The post holder will maintain confidential staff records and associated documentation, supporting processes such as recruitment, appraisal, supervision and other workforce activities, ensuring records are accurate, up to date and compliant with Trust policies and information governance requirements.

The post holder will support the effective flow of information across services by managing electronic communications, maintaining information management systems, escalating urgent matters where appropriate while maintaining strict standards of confidentiality at all times.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.