Quality Team Business Support Administrator

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Job summary

The Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a proactive Quality Team Administrator to support governance, quality assurance and patient safety activities across the MHLDA Provider Collaborative.

You will organise governance meetings, maintain records and action logs, prepare reports and documentation, and coordinate improvement workstreams with NHS and independent sector partners to help deliver high-quality care.

Qualifications

• Experience providing administrative support for governance meetings.
• Ability to track actions and maintain governance records accurately.
• Experience coordinating quality improvement activities with multiple stakeholders.

Responsibilities

• Coordinate governance meetings and provider reviews.
• Maintain records and action logs for quality activities.
• Prepare reports and supporting documentation for governance processes.
• Support quality improvement initiatives across NHS and independent providers.
• Liaise with internal and external stakeholders to enable safe care delivery.

Skills

Administrative support

Governance coordination

Quality assurance

Stakeholder liaison

Job description

An exciting opportunity has arisen to join the Mental Health, Learning Disabilities and Autism (MHLDA) Provider Collaborative Quality Team as a Quality Team Administrator. This is a pivotal role supporting the delivery of quality assurance, patient safety, governance and service improvement activities across NHS and independent sector providers.

Working as part of a dynamic and supportive team, you will provide comprehensive administrative and coordination support for governance meetings, provider reviews, quality assurance visits and improvement workstreams. You will play a key role in maintaining governance systems, tracking actions, preparing reports and documentation, and ensuring quality and safety activities are delivered efficiently and effectively.

You will work closely with a range of internal and external stakeholders, helping to support programmes of work that improve the quality, safety and experience of care for people accessing mental health, learning disability and autism services.

If you are highly organised, proactive and passionate about supporting high-quality healthcare services, this is an excellent opportunity to join a team that makes a real difference to patient outcomes.

We are looking for a highly organised and proactive administrator to support governance, quality assurance and patient safety activities across the Mental Health, Learning Disabilities and Autism Provider Collaborative. Working with colleagues from NHS and independent sector organisations, you will play a key role in coordinating meetings, maintaining accurate records and action logs, preparing documentation and supporting a range of quality improvement initiatives.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further details / informal visits contact: Name: Emma Watts Job title: Head of Quality Email address: [e-mail] Telephone number: 07821713421