Team Administrator

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a Team Administrator to support the Youth Justice Service.

The role requires handling high volumes of administrative tasks, managing meetings, updating data trackers, and coordinating with clinical leads to deliver projects in a fast-paced NHS setting.

Qualifications

• Experience in busy and demanding office environments.
• Maintaining efficient office systems and data recording.
• Ability to prioritise workload and multi-task.

Responsibilities

• Provide comprehensive administrative and project support to the Youth Justice Service team.
• Take direction from Clinical Leads to deliver projects and initiatives.
• Organise meetings, update spreadsheets, create meeting agendas, and maintain patient trackers.
• Provide broader administrative support across departments in collaboration with other admin staff.

Education

GCE/GCSE or equivalent - grades A - C

RSA/OCR stage 3 - NVQ Level 3 in Business Administration or equivalent

Job description

Birmingham and Solihull Mental Health NHS Foundation Trust

Team Administrator

The closing date is 28 October 2026

To provide a fully comprehensive administration service to the Youth Justice Service (YJS)Team. The post will be working in a fast paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being thorough. Telephone calls and enquiries form a large part of the role as does a high volume of standard administrative tasks. Attention to detail is paramount in this post as is the ability to prioritise workload.

Main duties of the job

• To provide comprehensive administrative and project support to the Youth Justice Service team.
• Taking direction from the Clinical Leads in the successful delivery of projects, work and initiatives to support their roles.
• Provide comprehensive support on all administrative duties determined by the above leads, including but not exclusively; organising meetings and all administrative tasks associated with this, updating of a range of spread sheets, including patient trackers and creating meeting agendas.
• To provide wider administrative support to the departments as a whole, in collaboration with other administrative staff.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Qualifications

• GCE/GCSE or equivalent - grades A - C
• RSA/OCR stage 3 - NVQ Level 3 in Business Administration or equivalent

Experience

• Working in a busy and demanding office/customer facing environment.
• Maintaining efficient office systems, including managing effective filing systems
• Managing databases and/or spreadsheets and accurately recording data
• Planning and organising own workload and of staff within own span of control
• Supporting a multi-disciplinary team.
• Adapt easily to unplanned changes in operational requirements
• Working within health/public sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust