P/T Administrator – Bradford

Nordicortopedica; United Kingdom; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Incremental holiday allowance (35–41)

Death in Service (3x salary)

Refer a Friend incentive

Enhanced Family Leave/Pay

Job summary

AM Healthcare Group in Bradford is seeking an experienced Administrator to join the team on a part-time basis (16 hours per week). You will handle data entry, order processing, quotes, and general admin in our in-house systems.

We offer an incremental holiday allowance (35–41 days with service), death in service (3x salary), refer-a-friend incentive, and enhanced family leave/pay. NVQ in Administration or CS preferred; IT literacy and strong communication needed.

Qualifications

• Experience in a customer service or administrative role.
• IT literate with working knowledge of MS Suite.
• Strong written and verbal communication skills.
• Pro‑active with the ability to use initiative and work independently as required.
• Excellent interpersonal skills with the ability to build professional working relationships as part of a team.
• A willingness to learn with the can‑do attitude.
• Understanding of Navision or Orthotic scheduling systems.
• Previous experience of order processing.

Responsibilities

• Data entry and order processing using our in-house systems, including processing and obtaining approval for customer quotations, updating purchase orders, releasing orders into production and processing returned items with the relevant paperwork.
• General administrative tasks including filing, printing and scanning of orders within relevant patient files.
• Monitoring inbound queries by email and phone, escalating complex queries to management where appropriate.
• Ensuring both team and individual Service Level Agreements and KPI’s are effectively met.

Skills

Data entry

Order processing

Customer service

MS Suite

Communication

Orthotic scheduling

Education

NVQ in Administration or Customer Services

Tools

Navision

Orthotic scheduling systems

Job description

We have an exciting opportunity for an experienced Administrator to work two days a week as part of our team in Bradford.

This role is part-time (16 hours per week), with some flexibility around working days.

Key Responsibilities:

• Data entry and order processing, using our in-house systems, including processing and obtaining approval for customer quotations, updating purchase orders, releasing orders into production and processing returned items with the relevant paperwork.
• General administrative tasks including filing, printing and scanning of orders within relevant patient files.
• Monitoring inbound queries by email and phone, escalating complex queries to management where appropriate.
• Ensuring both team and individual Service Level Agreements and KPI’s are effectively met.

Skills and Experience:

• Experience in a customer service or administrative role.
• IT literate with working knowledge of MS Suite.
• Strong written and verbal communication skills.
• Pro‑active with the ability to use initiative and work independently as required.
• Excellent interpersonal skills with the ability to build professional working relationships as part of a team.
• A willingness to learn with the can‑do attitude.
• Understanding of Navision or Orthotic scheduling systems.
• Previous experience of order processing.

Qualifications:

• NVQ (or equivalent) in Administration or Customer Services.

What we Offer:

• Competitive market salary
• Incremental holiday allowance starting at 35 days, increasing to 41 days with length of service (inclusive of bank holidays)
• Death in Service (3x basic salary)
• Refer a Friend incentive scheme
• Enhanced Family Leave/Pay

Why Join Us?

At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people’s daily lives.

We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch.

We are also a proud signatory of the Armed Forces Covenant, and we encourage applications from veterans, reservists, and members of the wider armed forces community.

Please note that applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.

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