P&C Administration Assistant (Full time)

Dowds Group; Ballymena; Remote; GBP 18,000 - 23,000; Full time

Job summary

Dowds Group in Ballymena, Northern Ireland, is looking for a P&C Administration Assistant (Full time) to join our multidisciplinary engineering and construction team. You will maintain employee records, support recruitment, and handle onboarding and compliance tasks.

This role requires strong administrative skills, attention to detail, and the ability to manage reception duties and varied admin tasks across the business. Proficiency with MS Office and HRIS/payroll systems is desirable.

Qualifications

• Strong administrative experience, ideally with HR-related exposure.
• High level of accuracy and handling confidential information.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and quick to learn new systems.
• Well organised with ability to juggle varied tasks, incl reception duties.
• Professional, discreet and trustworthy when handling sensitive data.

Responsibilities

• Maintain employee records on HR system (new starters, leavers, changes).
• Support recruitment process and right-to-work checks.
• Assist onboarding: induction packs and first-day setup.
• Manage absence and holiday records; flag patterns to P&C partner.
• Provide reception duties: greet visitors and manage sign-in procedures.
• Handle post, deliveries and basic facilities support.
• Coordinate training records and wellbeing initiatives.

Skills

Administrative experience

Attention to detail

Written and verbal communication

Organisation

Front-of-house / receptionist duties

Tools

MS Office (Outlook, Word, Excel)

HRIS/payroll software

Job description

P&C Administration Assistant (Full time)

Dowds is a long established, multidisciplinary engineering and construction Building Services Engineering company headquartered in Ballymena, Northern Ireland. Founded in 1978, ourexpertise spans the full lifecycle of complex-built environments from initial design and systems integration through to installation, commissioning, and handover. Across specific sectors: life science, commercial, education and healthcare.

Operating at a gold standard for best managed company and investors in people, our vision is to set the standard for excellence, driving progress, responsibility, and lasting impact. While keeping our clients and our people at the heart of what we do.

What you'll be responsible for

• Maintain accurate and up-to-date employee records on the HR system (new starters, leavers, changes to terms)
• Support the recruitment process.
• Process right-to-work checks and other pre-employment compliance documentation
• Support onboarding: preparing induction packs, scheduling first-day arrangements, setting up new starter files
• Assist with absence and holiday record-keeping, flagging any patterns for the Senior People & Culture Business Partner
• Maintain confidentiality of all employee data in line with GDPR and company policy
• Assist with basic employee queries, escalating anything sensitive or complex to the Senior People & Culture Business Partner
• Administrative support for the wider business i.e. travel, ordering provisions, checking meeting rooms, etc
• Coordinate training and assist with maintaining of training records
• Support wellbeing initiatives and events.
• Greet visitors, contractors, and candidates professionally and manage sign-in procedures
• Answer and direct incoming calls
• Handle incoming/outgoing post and deliveries
• Keep the reception area presentable and manage visitor badges/security procedures
• Provide basic facilities support (e.g. meeting room bookings, supplies) as required

What we are looking for

• Strong administrative experience, ideally including some exposure to HR processes
• High level of accuracy and attention to detail, particularly with confidential data
• Good written and verbal communication skills
• Comfortable using Microsoft Office (Outlook, Word, Excel) and able to learn new systems (e.g. HRIS/payroll software)
• Well organised, able to manage varied tasks and interruptions (e.g. reception duties) without losing track of admin work
• Professional, personable manner suited to a front-of-house role
• Discreet and trustworthy when handling sensitive information
• Experience working in an administrative role or supporting a P&C function
• Experience with HR/payroll systems
• Experience conducting right-to-work or compliance checks