Oyster Technician

Harrods; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

Harrods in London invites applications for an on-site Oyster Technician role in our brand-new Service Centre. You will ensure timepieces are correctly cased after servicing and support the flow of watches through the workshop.

Rolex Level 20 Accreditation and knowledge of basic mechanical watch movements are required. You should be collaborative, with strong communication skills and great attention to detail. The position is permanent and on-site, with 5 days per week.

Qualifications

• Rolex Level 20 Accreditation is required.
• Knowledge of basic mechanical watch movement is essential.
• Strong teamwork, communication, and high attention to detail are important.

Responsibilities

• Casing up timepieces following SOP after servicing.
• Perform waterproof testing procedures.
• Complete Rolex Quick Service including bracelet/strap adjustments and link adjustments.
• Allocate spare parts to the correct job.
• Provide training to new starters within the workshop.
• Provide administrative support to the workshop team.

Skills

Rolex accreditation

Watch movement knowledge

Attention to detail

Tools

Microsoft Office

Job description

This is a unique opportunity to join our brand-new, state-of-the-art Service Centre and be a key player in shaping its success. You will be working as part of a team to deliver all servicing to Rolex specification on quality, lead time and cost. As the Oyster Technician you’ll draw on previous experience to ensure every timepiece that passes your bench handled with extreme care and precision while also supporting the flow of timepieces within the workshop as they start and end their service journey.

About the Role

As an Oyster Technician, you will ensure all timepieces are correctly cased up following the Standard Operating Procedures after servicing, ensure all timepieces undergo the waterproof testing procedure and that all paperwork is appropriately filled out, attaching any required testing documentation. You will complete Rolex 'Quick Service', which includes bracelet and strap adjustments and replacements, and link adjustments. You will also:

• Ensure that all spare parts used are allocated to the correct job
• Provide training to new starters within the wider department
• Provide administrative support to the workshop team

This role is fully on site, working 5 out of the 7 days a week. Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

To be successful in this role, you will have Rolex Level 20 Accreditation and have knowledge of basic mechanical watch movement. You will understand the requirements of our clients and excel expectations. You will be collaborative, able to work in a team environment and build strong working relationships. You will have excellent communication principles, be confident with Microsoft packages, and have high attention to detail and organisational skills.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information:

Time Type: Permanent Department: Watchmaking & Workshop (Yana Nikodimova) As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.