Stock Controller

Harrods; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Harrods in London is seeking a Stock Controller for the Fine Watches Service Centre to oversee the end-to-end journey of spare parts and consumables, keeping stock levels right and deliveries verified on time.

You will manage procurement of spare parts, run stocktakes, investigate discrepancies, and ensure security to prevent loss, with daily use of SAP, Excel and Outlook to coordinate with the workshop and inventory teams.

Qualifications

• Experience in an operations role with high attention to detail and tight deadlines.
• Proficient in SAP, Excel, Outlook and MS Office.
• Excellent communication and organisational skills.

Responsibilities

• Raising of Purchase Orders
• Allocation of spare parts to job cards
• Train colleagues on ordering processes and stock management software
• Support the management team with best practices across Rolex delivery SOPs
• Coordinate inbound and outbound stock movements with stakeholders

Skills

Attention to detail

Communication skills

Organisational skills

Tools

SAP

Excel

Outlook

Microsoft Office

Job description

As a Stock Controller in our Fine Watches Service Centre, you will oversee and control the end to end journey of spare parts and consumables, ensuring sufficient stock levels are kept.

This will include accurate and timely verification of all deliveries, and thorough quality control, to ensure the right produce is in the right place at the right time.

About the Role

Within the role, you will be responsible for the ordering of all spare parts and consumables to be used within the workshop. You will maintain stock levels to ensure there are no delays to services due to timepieces awaiting parts. As a Stock Controller, you will schedule and lead stocktakes as required, coordinating all communication with Inventory and Audit teams and compliance variance reports.

You will investigate and resolve all stock related discrepancies, and ensure security procedures are followed at all times to prevent stock loss.

The role includes completely weekly reviews of negatives and invalids, actioning any relevant investigations and system moves, and escalating to Team Manager as appropriate.

Key Responsibilities

• Raising of Purchase Orders
• Allocation of spare parts to job cards
• Train colleagues on ordering processes, and stock management software as necessary
• Support the management team with continued best practice across the Rolex delivery standard operating procedures
• Coordinate inbound and outbound stock movements with business stakeholders

This role is fully on site, working 5 out of the 7 days a week.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

We are looking for experience within an operations role where you have worked with high attention to detail and tight deadlines, sometimes working with minimum supervision but still performing duties effectively. You will be proficient in SAP, Excel, Outlook, and general Microsoft Office programmes. Having a deep understanding of our customer base and their expectations is important to be able to adapt and be flexible. It is important that you have excellent communication skills, organisation skills, and attention to detail.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you.

As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You, whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.

Additional Information

Time Type: Permanent

Department: Watchmaking & Workshop (Saoud Abdul majid)

As one of the world's most prestigious brands, and a highly sought after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers' expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store.

As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees.