Rolex Polisher

Harrods; Greater London; On-site; GBP 28,000 - 42,000; Full time

Job summary

Harrods in London seeks a skilled Rolex Polisher for its brand-new Service Centre. You will restore watches to Rolex standards, manage lead times and costs, and refurbish luxury timepieces to spec. The role is fully on-site, focusing on quality control, machinery upkeep, and teamwork.

Required are Rolex Level 30 Accreditation, bench experience, and experience refinishing watches; Rolex experience is desirable. Join a prestigious luxury retailer and support exceptional craftsmanship.

Qualifications

• Self-motivated, well-organised and collaborative Rolex Polisher with Rolex Level 30 Accreditation.
• Bench experience and exposure to working with similar sized components.
• Experience refinishing watches; previous Rolex experience is desirable.

Responsibilities

• Refurbish and refinish stainless steel and precious metal watches and bracelets within SLA timeframes.
• Dismantle watches and re-case when polished, ensuring quality control meets Rolex standards.
• Maintain machinery, tooling and mops; adhere to health and safety guidelines.
• Support training and development of the team and processes, and help meet weekly production levels.

Skills

Bench experience

Attention to detail

Collaboration

Rolex Level 30 Accreditation

Job description

This is a unique opportunity to join our brand-new, state-of-the-art Service Centre and be a key player in shaping its success. As a skilled Watch Polisher you'll work with precision and passion to ensure every timepiece that passes your bench is restored to Rolex's unparalleled standards of quality, while adhering to lead time and cost targets. You will produce work of the highest quality, bringing every clients treasured timepiece back to life.

About the Role

As a Rolex Polisher within our Service Centre you will ensure that all repairs are carried out and ensure that you are contributing to productivity according to Rolex quality, lead time, and cost. You will maintain high maintenance of all machinery, tooling and mops, and adhere to the required health and safety guidelines when operating machinery. Within the role you will refurbish and refinish stainless steel and precious metal watches and bracelets in agreed SLA timeframes, ensuring the customers requirements are met from the job card.

You will also:

• Ensure all work passed to Quality Control conforms to the agreed Rolex Standards of quality
• Keep up to date with new products & training
• Support training of colleagues and the development of the department and processes
• Dismantle watches and re-casing when polished
• Ensure you and the workshop team meet the agreed weekly production levels according to the company Standard-Times of Operation

This role is fully on site, working 5 out of the 7 days a week. Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

We are seeking a self-motivated, well-organised and collaborative Rolex Polisher with Rolex Level 30 Accreditation. You will have bench experience and exposure to working within a similar industry or with similar sized components, and experience refinishing watches. Previous experience with Rolex is desirable.

About Us

Harrods is one of the world's leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely

We believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information

Time Type: Permanent Department: Watchmaking & Workshop (Yana Nikodimova) As one of the world's most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers' expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.