Oxford F&B Operations Lead — Multi-Outlets & Events

The Alice at the Randolph Hotel; Oxford; On-site; GBP 65,000 - 75,000; Full time

Benefits offered by this job

OTE £70,000

Bonus

Development path

Job summary

The Randolph Hotel in Oxford is seeking a senior Food & Beverage Operations Manager to run The Alice, Morse Bar, lounge, afternoon tea, room service and private dining. You will own F&B revenue, GP and payroll with full P&L accountability alongside the General Manager.

Lead a large team, drive guest satisfaction and partner with the Head Chef on menus and pricing. This role demands frontline leadership and a passion for exceptional hospitality.

Qualifications

• Proven experience as a Food & Beverage Manager or similar in a quality hotel, restaurant group or multi-outlet venue.
• Strong commercial literacy across P&L, GP, labour cost and forecasting.
• Track record of building, retaining and promoting brilliant teams.
• Confidence across both restaurant and bar operations with product knowledge.
• Calm, warm leadership under pressure and love of the floor.
• Level 3 Food Safety and a Personal Licence, or the appetite to gain both quickly.
• The right to work in the UK.

Responsibilities

• Lead day-to-day operation of all F&B outlets at The Randolph, including The Alice, Morse Bar, lounge, afternoon tea, room service and private dining.
• Own F&B revenue, GP, payroll and departmental profit, with full P&L accountability alongside the General Manager.
• Recruit, induct, train and develop a large hourly and salaried team, building genuine succession from within.
• Drive guest satisfaction and reputation scores, responding to feedback personally and turning insight into action.
• Work with the Head Chef and Bars Manager on menu development, pricing, seasonality and specification.
• Manage rotas, forecasting and labour productivity through Fourth, keeping the team well staffed and well rested.
• Deliver flawless events, weddings and private dining in some of Oxford's most beautiful rooms.
• Uphold food safety, allergen management, licensing and health and safety standards to audit-ready condition at all times.
• Being visible on the floor at peak, hosting guests, supporting the team and setting the standard.

Skills

F&B Manager

F&B Operations

Restaurant GM

Assistant Director F&B

P&L forecasting

Team building

Floor leadership

Food Safety 3

Personal Licence

UK Right to Work

Education

Level 3 Food Safety

Personal Licence

Job description

The Randolph Hotel in Oxford is seeking a senior Food & Beverage Operations Manager to run The Alice, Morse Bar, lounge, afternoon tea, room service and private dining. You will own F&B revenue, GP and payroll with full P&L accountability alongside the General Manager.

Lead a large team, drive guest satisfaction and partner with the Head Chef on menus and pricing. This role demands frontline leadership and a passion for exceptional hospitality.