Events & F&B Guest Experience Associate

The QHotels Collection; Thame; Sur place; GBP 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

Discounts across The QHotelsCollection

Free parking

Training & professional qualifications

Learning & development

Employee Assistance Program - Hosp. A

Refer a friend scheme

Health club membership

Résumé du poste

The QHotels Collection is seeking a Food & Beverage Team Member at Oxford Belfry Hotel & Spa in Thame. You will be stationed across the hotel's F&B areas, ensuring guest satisfaction and adherence to brand standards.

This role emphasizes guest service excellence, strong communication, and the ability to work under pressure during busy service periods. Training and development opportunities are provided alongside staff discounts and parking.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsabilités

• Stationed in various F&B areas across the hotel to ensure guest satisfaction and uphold brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Connaissances

Guest service excellence

Customer service

Time management

Ability to work under pressure

Description du poste

The QHotels Collection is seeking a Food & Beverage Team Member at Oxford Belfry Hotel & Spa in Thame. You will be stationed across the hotel's F&B areas, ensuring guest satisfaction and adherence to brand standards.

This role emphasizes guest service excellence, strong communication, and the ability to work under pressure during busy service periods. Training and development opportunities are provided alongside staff discounts and parking.