Owners Lounge Host: Warm Service & Community

Haven; Prestonpans; On-site; GBP 20,000 - 29,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

Facilities access

Job summary

Haven is recruiting an Owners Lounge Team Member in Prestonpans, United Kingdom. You will greet Holiday Homeowners, take drinks and food orders, and maintain a welcoming lounge area. The role includes assisting with owner events and collaborating with park teams to create memorable experiences.

Applicants should be friendly and customer-focused; 18+ to sell alcohol. Benefits include training, career development, and generous staff perks. Evening, weekend, and holiday availability preferred.

Qualifications

• Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential.
• Minimum age to sell alcohol is 18.

Responsibilities

• Greet Holiday Homeowners warmly and provide attentive, personalised service.
• Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails.
• Take and serve food orders, working closely with our kitchen team.
• Maintain a clean, organised, and well-presented bar and lounge area.
• Build rapport with owners and help create a friendly community feel.
• Support owner events and social activities, ensuring events run smoothly.
• Work with other departments across the park to support owner experiences and operations.
• Follow responsible alcohol service and health & safety guidelines.

Skills

Hospitality experience

Customer-facing

Communication

Flexible availability

Job description

Haven is recruiting an Owners Lounge Team Member in Prestonpans, United Kingdom. You will greet Holiday Homeowners, take drinks and food orders, and maintain a welcoming lounge area. The role includes assisting with owner events and collaborating with park teams to create memorable experiences.

Applicants should be friendly and customer-focused; 18+ to sell alcohol. Benefits include training, career development, and generous staff perks. Evening, weekend, and holiday availability preferred.