Owners Lounge Team Member

Haven; Cockenzie and Port Seton; Sur place; GBP 14 000 - 18 000; Plein temps

Avantages offerts par ce poste

Up to 50% off on-park dining

20% discounts on Haven Holidays

Discounts on Haven stores

Free access to facilities

Savings at national brands

Résumé du poste

Haven in the United Kingdom is seeking an Owners Lounge Team Member to join the team in the Owners Venue. You will greet Holiday Homeowners, take drinks and food orders, and help maintain a welcoming lounge space.

This role emphasizes friendly service, community feel, and collaboration with the kitchen and other departments. Full-Time/Part-Time/Seasonal opportunities include comprehensive training and career development, with exclusive team perks and a supportive workplace culture designed for

Qualifications

• Previous experience in bar, hospitality or customer-facing role is beneficial but not essential
• Applicants must be at least 18 to sell alcohol
• Friendly, professional and customer-focused approach
• Confident communicator who builds positive relationships
• Able to work calmly and efficiently in a relaxed but service-led environment
• Flexible availability including evenings, weekends and holidays

Responsabilités

• Greet Holiday Homeowners warmly and provide attentive, personalised service
• Take and prepare drinks orders including beers, wines, spirits and simple cocktails
• Take and serve food orders with kitchen team
• Maintain a clean, well-presented bar and lounge area
• Build rapport with owners and help create a friendly community feel
• Support owner events and social activities, including setup and serving
• Collaborate with other park departments to support owner experiences
• Ensure smooth day-to-day lounge operations
• Follow responsible alcohol service and health & safety guidelines

Description du poste

Position: Owners Lounge Team Member

Type: Full-Time / Part-Time / Seasonal

Pay Rates: Up to £12.71 per hour depending on age

Join our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to.

We’re on the hunt for a friendly, upbeat Owners Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our Owners Venue.

Key Responsibilities

• Greet Holiday Homeowners warmly and provide attentive, personalised service
• Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails
• Take and serve food orders, working closely with our kitchen team
• Maintain a clean, organised, and well-presented bar and lounge area
• Build rapport with owners, helping to create a friendly, community feel
• Support owner events and social activities, including setting up, serving, and ensuring events run smoothly
• Work collaboratively with other departments across the park when required to support owner experiences and operational needs
• Work closely with the team to ensure smooth day-to-day lounge operations
• Follow all responsible alcohol service and health & safety guidelines

Requirements

• Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential
• Applicants must meet the minimum legal age of 18 to sell alcohol.
• A friendly, professional, and customer-focused approach
• Confident communicator who enjoys building positive relationships
• Able to work calmly and efficiently in a relaxed but service-led environment
• Flexible availability, including evenings, weekends, and holidays

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.